An epidemic of abuse and violence: nurse on the front line.

This commentary paper highlights the every day reality for nurses facing episodes of violence and aggression while working in the health care system in Western Australia and identifies future research necessary to address the problem. Nurses, in a range of work environments, face the terrifying possibility of being victims of aggressive and violent incidents while caring for patients. The consequences of these events are far reaching and include an increased cost to the health care system, loss of experienced nurses from the workforce and the inability to attract nurses back to the bedside. Although the West Australian government has attempted to address the problems with quick fixes, no current initiatives have been effective and nurses are still experiencing assault in ever increasing numbers. To ensure that nurses stop being the victims of these events it is essential that nurses, government and the community refuse to accept that violence and aggression are 'just part of the job'. Sound research is important in raising awareness and providing direction for hospital policy and practice. Furthermore, future research in the area has to investigate the phenomenon as a whole taking into consideration all aspects of these events. The results of this research must then form the framework for future education programs, policies and best-practice guidelines for safety of nurses and ultimately patient care.

[1]  A. O'Leary-Kelly,et al.  THE RADIATING EFFECTS OF INTIMATE PARTNER VIOLENCE ON OCCUPATIONAL STRESS AND WELL BEING , 2004 .

[2]  L. Cameron,et al.  Verbal abuse: a proactive approach. , 1998, Nursing management.

[3]  B. Grenyer,et al.  Safer at work: development and evaluation of an aggression and violence minimization program. , 2004, The Australian and New Zealand journal of psychiatry.

[4]  R. Wondrak Dealing with verbal abuse. , 1989, Nurse education today.

[5]  S. Misner,et al.  Insights of nurses about assault in hospital-based emergency departments. , 1998, Image--the journal of nursing scholarship.

[6]  Jacquelyn C. Campbell,et al.  Nursing Care of Survivors of Family Violence , 1993 .

[7]  Santina Perrone,et al.  Violence in the Workplace , 2018, Journal of transcultural nursing : official journal of the Transcultural Nursing Society.

[8]  B. Mahoney The extent, nature, and response to victimization of emergency nurses in Pennsylvania. , 1991, Journal of emergency nursing: JEN : official publication of the Emergency Department Nurses Association.

[9]  J. Lyneham,et al.  Violence: part of the job for Australian nurses? , 2001, The Australian journal of advanced nursing : a quarterly publication of the Royal Australian Nursing Federation.

[10]  E. Grafstein,et al.  Violence in the emergency department: a survey of health care workers. , 1999, CMAJ : Canadian Medical Association journal = journal de l'Association medicale canadienne.

[11]  E. Krug,et al.  The world report on violence and health , 2002, The Lancet.

[12]  Kevin M. Curtis,et al.  Violence in the emergency department. , 1999, Emergency medicine clinics of North America.

[13]  L. Valzelli Psychobiology of aggression and violence , 1981 .

[14]  J. de Pina-Cabral,et al.  World , 2004, Science.

[15]  L. Berkowitz,et al.  Aggression: A Social Psychological Analysis. , 1964 .

[16]  John Cohen Frustration and Aggression , 1944, Nature.

[17]  N. Miller I. The frustration-aggression hypothesis. , 1941 .

[18]  R. Whittington,et al.  Aggression towards health care staff in a UK general hospital: variation among professions and departments. , 2004, Journal of clinical nursing.

[19]  Diane D. Presley,et al.  Violence in the emergency department: nurses contend with prevention in the healthcare arena. , 2002, The Nursing clinics of North America.

[20]  L. Little,et al.  Using Ecological Theory to Understand Intimate Partner Violence and Child Maltreatment , 2002, Journal of community health nursing.

[21]  V. Keough,et al.  Serendipitous findings from an Illinois ED nursing educational survey reflect a crisis in emergency nursing. , 2003, Journal of emergency nursing: JEN : official publication of the Emergency Department Nurses Association.

[22]  R. Whittington,et al.  Violence to staff in a general hospital setting. , 1996, Journal of advanced nursing.

[23]  R. Whittington,et al.  A European perspective on psychiatric nursing and violent incidents: management, education and service organisation. , 1999, International journal of nursing studies.

[24]  J. Lyneham,et al.  Violence in New South Wales emergency departments. , 2000, The Australian journal of advanced nursing : a quarterly publication of the Royal Australian Nursing Federation.

[25]  L. Kristjanson,et al.  A Delphi study on research priorities for emergency nurses in Western Australia. , 2004, Journal of emergency nursing: JEN : official publication of the Emergency Department Nurses Association.

[26]  A. Bandura Aggression: a social learning analysis , 1971 .

[27]  D. Blazys Violence in the emergency department. , 2001, Journal of emergency nursing: JEN : official publication of the Emergency Department Nurses Association.

[28]  L. Bowers,et al.  How prevalent is violence towards nurses working in general hospitals in the UK? , 2002, Journal of advanced nursing.

[29]  J. Christenson,et al.  The effect of an education program on violence in the emergency department. , 2002, Annals of emergency medicine.

[30]  B. Bioulac,et al.  Serotoninergic dysfunction in the 47, XYY syndrome. , 1980, Biological psychiatry.

[31]  W. Zernike,et al.  Patient aggression in a general hospital setting: do nurses perceive it to be a problem? , 1998, International journal of nursing practice.