As a result of the study was to determine the range of services that should be provided by e-public administration, as well as an analysis of the factor variables range of issues, which should allow the settlement of a well-functioning e overnment. As a result of factor analysis identified five fact ors hidden in cases where the settlement should allow well-functioning e-government: • the handling of various issues in the e-office, • the availability of e-documents • informations on the operation of the office, • taxes, fees and reservations visit, • information about the city, The research shows that the respondents use the ser vice of e-admnistracji mainly in carrying out simple tasks, in particular, downloadi ng various types of prints. However, the full e-government consists in taking care of only the In t rnet, including the use of electronic signatures in the faces of the obstacles to the psy chological nature.
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