Virtual team development of a web-based recruitment system for an iD-lab

Recruitment is the process of finding, assessing and selecting new personnel, which many organisations does manually or use a standalone system. As the requirements or functionalities such as classification of skill-sets and mapping of profile with job specification increases, it become difficult to achieving the objectives through the current systems, manual or standalone. This has become a problem for many Universities, and hampers central coordination of recruitment activities, such as search for appropriateness and assessments of students and faculty members’ skill-sets and capabilities to undertake roles and responsibilities. The challenge gets worst when students and faculty members are spread across universities or countries, in that, other factors, such as culture and language, which can be of influence, have to be considered. Therefore, a collaboration between universities in different countries need to develop a system that can address the factors of influence in a recruitment system. Thus, the objectives of the study were to examine and understand the factors that influences recruitment system, and develop a web-based recruitment system using virtual team. The use of virtual team was primarily to imbibe culture from different countries. In achieving the objectives of the study, the qualitative methods was followed, in which a case (virtual team), which consisted of participants from three countries were employed. Thus, qualitative data were collected using open-questionnaire, and the data was interpretively analysed. Based on the analysis of the data, three factors, technology, culture and governance were found to be of critical influence to the development of software, by using a virtual team. Each of these factors has a fundamental contribution to the success or failure of collaborative software development, as they manifests through various elements.