Multi source feedback: development and practical aspects

M ulti source feedback (MSF) is a means of assessment based on collated questionnaires from a range of co-workers and may also include patient feedback. Alternative terminology includes peer assessment, peer review or ratings and 360-degree feedback. There is a body of evidence that supports its use in a medical setting, particularly from the US and Canada and 360-degree feedback has been widely used in industry for many years. In the UK, MSF is becoming an established part of work-place based assessment for doctors in training (i.e. to inform Records of In Training Assessments (RITAs)) and as part of the evidence collected to support consultant appraisal (and potentially revalidation). Used effectively MSF has the potential to generate structured feedback, which informs educational planning by building on strengths and identifying areas for development. Sheffield Peer Review Assessment Tool (SPRAT) is an MSF tool mapped explicitly to Good Medical Practice (GMP) that is being used in a number of settings as part of overall workplace based assessment systems and also to inform consultant appraisal.

[1]  J. Carline,et al.  Use of peer ratings to evaluate physician performance. , 1993, JAMA.

[2]  E. Holmboe,et al.  Feedback and the mini clinical evaluation exercise , 2004, Journal of General Internal Medicine.

[3]  A Brownlea,et al.  The practice accreditation and improvement survey (PAIS). What patients think. , 2001, Australian family physician.

[4]  J. Archer,et al.  Use of SPRAT for peer review of paediatricians in training , 2005, BMJ : British Medical Journal.

[5]  Jocelyn Lockyer,et al.  Multisource feedback in the assessment of physician competencies. , 2003, The Journal of continuing education in the health professions.

[6]  J. Norcini,et al.  Peer assessment of competence , 2003, Medical education.

[7]  J. Norcini The Mini Clinical Evaluation Exercise (mini‐CEX) , 2005 .