THE INTERSUBJECTIVITY OF ISSUES AND ISSUES OF INTERSUBJECTIVITY

This paper describes research concerned with assisting groups in organizations handle their complex, ill-structured policy issues in ways which we believe are significantly different from many typical policy analysis projects. It is our belief that many systems research, operational research and management science projects have concentrated on ‘objective’, usually quantitative data at the expense of losing their clients' interest and commitment. Our work is concerned with taking account of intersubjectivity in policy analysis and evaluation. It is orientated to the construction of models that will be owned by our clients because they recognize as legitimate, and explicitly take account of, the subjective and particular knowledge of individuals within organizations. They also explicitly take account of the interaction of shared and individual knowledge as a group comes to define an intersubjective group issue.