论文信息 - Visualizations of Qualitative Research Material : Insights from the Service Design Community - 字舞流文

Visualizations of Qualitative Research Material : Insights from the Service Design Community

Visualizations of Qualitative Research Material : Insights from the Service Design Community

Stefan Holmlid | Fabian Segelström | Johan Blomkvist

[1] Elena Pacenti,et al. Visual tiles Communication tools for (service) design , 2009 .

[2] Stefan Holmlid,et al. Visualizations as Tools for Research: Service Designers on Visualizations , 2009, Nordes 2009: Engaging Artifacts.

[3] G. L. Shostack,et al. How to Design a Service , 1982 .

[4] Alan Cooper,et al. The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity (2nd Edition) , 1999 .

[5] Fabian Segelström,et al. Communicating through Visualizations : Service Designers on Visualizing User Research , 2012 .

[6] Stefan Holmlid,et al. Exploring Service Blueprints for Multiple Actors : A Case Study of Car Parking Services , 2012 .