An End User's Model for Communications Technologies in The Twenty First Century

This paper presents an end user's model for understanding the use of communications technology or media in the 21st century. The rapid advancement of communications technologies like Email, Group Decision Support System and Video Conferencing are not being taken advantage of today. A model is presented and then explained in terms of the existing technology. A review of the literamre is provided at each step of the way. A table summarizes the information reviewed.

[1]  T. Davenport.  Saving IT's Soul: Human-Centered Information Management. , 1994 .

[2]  Carmen Egido,et al.  Teleconferencing as a technology to support cooperative work: Its , 1990 .

[3]  Robert Johansen,et al.  Teleconferencing and beyond: communications in the office of the future , 1984 .

[4]  C. Steinfield,et al.  A Social Influence Model of Technology use , 1990 .

[5]  Tora K. Bikson,et al.  Work Group Structures and Computer Support , 1989 .

[6]  George P. Huber,et al.  A theory of the effects of advanced information technologies on organizational design, intelligence , 1990 .

[7]  M. Lynne Markus,et al.  Technological or Social Utility? Unraveling Explanations of Email, Vmail, and Fax Use , 1993, Inf. Soc..

[8]  W. Orlikowski,et al.  Genres of Organizational Communication: A Structurational Approach to Studying Communication and Media , 1992 .

[9]  M. Markus,et al.  Information technology and organizational change: causal structure in theory and research , 1988 .

[10]  M. Lynne Markus,et al.  If we build it, they will come: Designing information systems that people want to use , 1994 .

[11]  Robert E. Kraut,et al.  Intellectual Teamwork: Social and Technological Foundations of Cooperative Work , 1990 .

[12]  Tora K. Bikson,et al.  Fragments of Your Communication: Email, Vmail, and Fax , 1992, Inf. Soc..

[13]  A. Pinsonneault,et al.  Technology and groups: assessments of the empirical research , 1990 .

[14]  Wanda J. Orlikowski,et al.  Information Technology and the Structuring of Organizations , 2011 .

[15]  Jay F. Nunamaker,et al.  Implementing Electronic Meeting Systems at IBM: Lessons Learned and Success Factors , 1990, MIS Q..

[16]  Lee Sproull,et al.  Reducing social context cues: electronic mail in organizational communication , 1986 .

[17]  Jay F. Nunamaker,et al.  Design and assessment of a group decision support system , 1990 .

[18]  Paul Gray,et al.  Group decision support systems , 1987, Decis. Support Syst..

[19]  S. Kiesler,et al.  Group decision making and communication technology , 1992 .

[20]  山田 善靖,et al.  集団意思決定支援システム : Group Decision Support System( 組織知能) , 1988 .

[21]  Gerardine DeSanctis,et al.  A foundation for the study of group decision support systems , 1987 .

[22]  Richard L. Daft,et al.  Message Equivocality, Media Selection, and Manager Performance: Implications for Information Systems , 1987, MIS Q..

[23]  Joseph E. McGrath,et al.  Time matters in groups , 1990 .

[24]  M. Lynne Markus,et al.  Toward a “Critical Mass” Theory of Interactive Media , 1987 .

[25]  Susan R. Fussell,et al.  Mutual knowledge and communicative effectiveness , 1990 .

[26]  J. Gabarro.  The development of working relationships , 1990 .

[27]  Ronald E. Rice,et al.  Access to, usage of, and outcomes from an electronic messaging system , 1988, TOIS.

[28]  R. Scapens,et al.  Accounting systems and systems of accountability — understanding accounting practices in their organisational contexts , 1985 .