论文信息 - Research and Development of after Service Collaborated Management Integrated Platform Based on ASP Mode

Research and Development of after Service Collaborated Management Integrated Platform Based on ASP Mode

The major problem in after-sales services of Heavy-duty automobile industry is analyzed, and a after services collaborated management integrated platform based on ASP mode is put forward. The system structural and functional model of this platform is also introduced. Supported by Web Service Technology, the framework of ASP mode is established, and the integration of produce process information and after-sales services process information is realized. The answer pace and quality of after-sales services is greatly improved.

[1] Fangruo Chen,et al. Information Sharing and Supply Chain Coordination , 2003, Supply Chain Management.

[2] Gérard P. Cachon,et al. CAMPBELL SOUP'S CONTINUOUS REPLENISHMENT PROGRAM: EVALUATION AND ENHANCED INVENTORY DECISION RULES , 1997 .

[3] Marcus Brandenburg,et al. Integrating collaborative planning and supply chain optimization for the chemical process industry (I) - methodology , 2004, Comput. Chem. Eng..

[4] P. J. Byrne,et al. The impact of information sharing and forecasting in capacitated industrial supply chains: A case study , 2006 .

[5] Henk Akkermans,et al. Travail, transparency and trust: A case study of computer-supported collaborative supply chain planning in high-tech electronics , 2004, Eur. J. Oper. Res..

[6] A. Akintoye,et al. A survey of supply chain collaboration and management in the UK construction industry , 2000 .