Communicating in groups : building relationships for group effectiveness

1. The Basics of Group Communication 2. Your Communication in Groups 3. Communication that Structures the Group 4. Group Tasks and Activities 5. Building Group Communication Competence 6. Building Relationships in Groups 7. Solving Problems and Making Decisions 8. Assessing Decision Processes and Implementing Decisions 9. Managing Conflict in Groups 10. Providing Leadership in Groups 11. Managing Group Meetings 12. Making Observations and Giving Feedback Appendix: Creating and Delivering Team Presentations Glossary References Author Index Subject Index