FOREWORD BY WILLIAM E. COYNE PREFACE 1. Introduction and Overview PART I THE PROCESS MODEL 2. Mapping the Innovation Journey 3. Learning the Innovation Journey 4. Leading the Innovation Journey 5. Managing Relationships During the Innovation Journey 6. an Infrastructure for the Innovation Journey 7. the Innovation Journey PART II CASES IN DIFFERENT ORGANIZATIONAL SETTINGS 8. The Innovation Journey Within an Internal Corporate Structure: The 3M Cochlear Implant Case 9. The Innovation Journey as an Interorganizational Joint Venture: The Therapeutic Apheresis Case 10. The Innovation Journey in a New Company Start-Up: The Qnetics Case BIBLIOGRAPHY INDEX