SUPPLY CHAIN MANAGEMENT PERFORMANCE EVALUATION: COMPREHENSIVE LITERATURE REVIEW

Supply Chain Management Performance Evaluation (SCMPE) has become a necessity for businesses. In this study, the publications in the field of performance evaluation in supply chain management are analyzed. The distribution of the studies which deal with the issue of SCMPE is between 1991-2019 according to years. The literature review is made on the databases ScienceDirect, Scopus, Taylor&Francis Online and Emerald by using the keywords (Supply Chain Management, Performance Evaluation, Performance Assessment) . For SCMPE, as a result of publications reviewed, it is seen that the most frequently used model encountered in literature researches is SCOR-based studies and Balanced Scored Card, model. However, recent research has drawn attention to those using different or integrated methods of performance evaluation in supply chain management. Performance evaluation criteria are determined as the most studied and least studied. For future studies, the scope of the study can be extended by adding more databases.

[1]  Seyedehfatemeh Golrizgashti,et al.  Supply chain value creation methodology under BSC approach , 2014 .

[2]  Mona Abou-Eleaz Mohamed,et al.  A Critical Review of Supply Chain Performance Evaluation , 2015 .

[3]  Raúl Rodríguez-Rodríguez,et al.  Building internal business scenarios based on real data from a performance measurement system , 2010 .

[4]  Bhanu S. Ragu-Nathan,et al.  The impact of supply chain management practices on competitive advantage and organizational performance , 2006 .

[5]  James R. Stock,et al.  PRODUCT RETURNS PROCESSING: AN EXAMINATION OF PRACTICES OF MANUFACTURERS, WHOLESALERS/DISTRIBUTORS, AND RETAILERS , 2009 .

[6]  Hamid Reza Ahadi,et al.  Study of Performance Measurement Practices in Supply Chain Management , 2014 .

[7]  Suneel Sharma,et al.  Performance Measurement of Supply Chain , 2016 .

[8]  A. Gunasekaran,et al.  Performance measures and metrics in a supply chain environment , 2001 .

[9]  Jie Wu,et al.  Performance evaluation of heterogeneous bank supply chain systems from the perspective of measurement and decomposition , 2017, Comput. Ind. Eng..

[10]  Jung Lyu,et al.  The performance evaluation of SCOR sourcing process--The case study of Taiwan's TFT-LCD industry , 2008 .

[11]  Adis Puška,et al.  Use of fuzzy logic for measuring practices and performances of supply chain , 2018 .

[12]  Luiz Cesar Ribeiro Carpinetti,et al.  A fuzzy logic approach to supply chain performance management , 2011 .

[13]  A. Gunasekaran,et al.  Performance measures and metrics in logistics and supply chain management: a review of recent literature (1995–2004) for research and applications , 2007 .

[14]  A. Gunasekaran,et al.  A framework for supply chain performance measurement , 2004 .

[15]  Monideepa Tarafdar,et al.  Agile supply chain strategy and supply chain performance: complementary roles of supply chain practices and information systems capability for agility , 2017, Int. J. Prod. Res..

[16]  B. Chae,et al.  Developing key performance indicators for supply chain: an industry perspective , 2009 .

[17]  Patrick Addai,et al.  Measuring Supply Chain Performance , 2017 .

[18]  R. Narasimhan,et al.  Causal Linkages in Supply Chain Management: An Exploratory Study of North American Manufacturing Firms , 1998 .

[19]  R. Johnston,et al.  Performance Measurement in Service Businesses , 1992 .

[20]  M. Shafiee Supply Chain Performance Evaluation With Rough Data Envelopment Analysis , 2022 .

[21]  Pekka Kess,et al.  The Literature Review of Supply Chain Performance Measurement in the Manufacturing Industry , 2012 .

[22]  B. Beamon Supply chain design and analysis:: Models and methods , 1998 .

[23]  R. V. Hoek,et al.  “Measuring the unmeasurable” ‐ measuring and improving performance in the supply chain , 1998 .

[24]  Jian Cai,et al.  Improving supply chain performance management: A systematic approach to analyzing iterative KPI accomplishment , 2009, Decis. Support Syst..

[25]  F. Persson,et al.  Performance simulation of supply chain designs , 2002 .

[26]  I. Chen,et al.  Does a purchasing manager’s need for cognitive closure (NFCC) affect decision-making uncertainty and supply chain performance? , 2014 .

[27]  Jennifer A. Cross,et al.  Systematic mechanism for identifying the relative impact of supply chain performance areas on the overall supply chain performance using SCOR model and SEM , 2018, International Journal of Production Economics.

[28]  R. Kaplan,et al.  The balanced scorecard--measures that drive performance. , 2015, Harvard business review.

[29]  Young Hae Lee,et al.  A framework for measuring the performance of service supply chain management , 2012, Comput. Ind. Eng..

[30]  Miriam Borchardt,et al.  A SCOR-based model for supply chain performance measurement: application in the footwear industry , 2015 .

[31]  Bin Li,et al.  Rough data envelopment analysis and its application to supply chain performance evaluation , 2009 .

[32]  Papatya Sevgin Bıçakcı,et al.  Tedarik Zinciri Yönetimi Uygulamalarının Zincir Performansı Üzerindeki Etkileri: Bir Uygulama , 2017 .

[33]  Xiaoyan Tao,et al.  Performance Evaluation of Supply Chain Based on Fuzzy Matter-Element Theory , 2009, 2009 International Conference on Information Management, Innovation Management and Industrial Engineering.

[34]  Elgar Fleisch,et al.  Inventory Inaccuracy and Supply Chain Performance: A Simulation Study of a Retail Supply Chain , 2005 .

[35]  Rosanna Fornasiero,et al.  Supply chain configurations: a model to evaluate performance in customised productions , 2017, Int. J. Prod. Res..

[36]  Zbigniew J. Pasek,et al.  Linking Supply Chain Strategy and Processes to Performance Improvement , 2014 .

[37]  Calvin C. Gotlieb,et al.  Performance Measurement , 2020, Advanced Course: Software Engineering.

[38]  Ilkka Sillanpää,et al.  Empirical study of measuring supply chain performance , 2015 .

[39]  H. Günter,et al.  Measuring Supply Chain Performance: Current Research and Future Directions , 2006 .

[40]  Richard Pibernik,et al.  Customer-facing supply chain practices—The impact of demand and distribution management on supply chain success , 2012 .

[41]  Virgilio Cruz-Machado,et al.  Agile and resilient approaches to supply chain management: influence on performance and competitiveness , 2012, Logist. Res..

[42]  Peter C. Brewer,et al.  USING THE BALANCED SCORECARD TO MEASURE SUPPLY CHAIN PERFORMANCE. , 2000 .

[43]  Chin-wei Huang,et al.  Assessing the performance of tourism supply chains by using the hybrid network data envelopment analysis model , 2018 .

[44]  Hans-Jörg Bullinger,et al.  Analysing supply chain performance using a balanced measurement method , 2002 .

[45]  Martin Johansson,et al.  Measuring supply chain performance through KPI identification and evaluation , 2015 .

[46]  Bradley Z. Hull,et al.  The role of elasticity in supply chain performance , 2005 .

[47]  A. Lansink,et al.  Performance measurement in agri‐food supply chains: a case study , 2007 .

[48]  Onisimo Mutanga,et al.  Towards a framework for measuring end to end performance of land administration business processes - A case study , 2009, Comput. Environ. Urban Syst..

[49]  Andreas Otto,et al.  Does supply chain management really pay? Six perspectives to measure the performance of managing a supply chain , 2003, Eur. J. Oper. Res..

[50]  Wenli Shi Supply Chain Performance Evaluation Model Based on Unascertained Clustering , 2016 .

[51]  Cassandra C. Elrod,et al.  A Review of Performance Metrics for Supply Chain Management , 2013 .

[52]  Stefano Tonchia,et al.  Performance measurement systems - Models, characteristics and measures , 2001 .

[53]  S. Ali Torabi,et al.  Supply chain performance measurement and evaluation: A mixed sustainability and resilience approach , 2018, Comput. Ind. Eng..

[54]  Robert S. Kaplan,et al.  Measures for Manufacturing Excellence , 1990 .

[55]  Marios C. Angelides,et al.  A model and a performance measurement system for collaborative supply chains , 2006, Decis. Support Syst..

[56]  P. K. Bagchi Role of benchmarking as a competitive strategy: the logistics experience , 1996 .

[57]  Xiaoxia Xu,et al.  Supply chain performance evaluation from structural and operational levels , 2007, 2007 IEEE Conference on Emerging Technologies and Factory Automation (EFTA 2007).

[58]  Fatih Ağar Tedarik Zinciri Yönetiminde Scor Modeli , Tedarik Süreci Performans Değerlendirmesi Ve Scorcard Uygulaması , 2010 .

[59]  Sam C. Okoroafo,et al.  Third-Party Logistics (3PL) and Supply Chain Performance in the Chinese Market: A Conceptual Framework , 2015 .

[60]  Mohamed Rasmy,et al.  Supply Chain Performance Measurement Approaches: Review and Classification , 2012 .

[61]  Davide Luzzini,et al.  Supply chain performance measurement systems: A systematic review and research agenda , 2017 .

[62]  Ravi Shankar,et al.  Multi-criteria evaluation of real-time key performance indicators of supply chain with consideration of big data architecture , 2019, Comput. Ind. Eng..

[63]  Francisco Rodrigues Lima Junior,et al.  Quantitative models for supply chain performance evaluation: A literature review , 2017, Comput. Ind. Eng..

[64]  Fu-Ren Lin,et al.  Effects of information sharing on supply chain performance in electronic commerce , 2002, IEEE Trans. Engineering Management.

[65]  Adisak Theeranuphattana,et al.  A conceptual model of performance measurement for supply chains: Alternative considerations , 2007 .

[66]  Kazi Arif-Uz-Zaman,et al.  Lean supply chain performance measurement , 2014 .