A benchmarking framework for methods to design flexible business processes

The assumption made in this article is that flexible processes require specific design methods. The choice of a method for modelling flexible processes depends on many criteria and situations that we gathered in a benchmarking framework. The user can use it as a decision support tool to choose the appropriate method in order to design flexible business processes in a given project situation. This framework also includes managerial concerns such as the time and the budget of the project. We use three enterprise modelling techniques to illustrate how to use the proposed framework. Copyright © 2006 John Wiley & Sons, Ltd.

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