Collaborative rhythm: temporal dissonance and alignment in collaborative scientific work

CSCW studies of large-scale distributed practice in the sciences and elsewhere have taught us important things about space and place as props and barriers to distributed collective action, but they have had relatively less to say about time. This paper develops a heuristic of collaborative rhythms and points to the work of temporal alignment as a neglected but crucial element underpinning distributed collective practice in the sciences (and other spheres of collective activity). Specifically, we argue that joint scientific work is organized around four separate registers, or 'rhythms' - organizational, infrastructural, biographical, and phenomenal - and that efforts to align such rhythms constitute an important and under-recognized aspect of collaborative work. The ideas and examples are drawn from our own field studies around IT infrastructure and collaborative practice across a range of scientific fields.

[1]  JoAnne Yates,et al.  It's About Time: Temporal Structuring in Organizations , 2002, Organ. Sci..

[2]  A. Young Sorting Things Out: Classification and Its Consequences. , 2001 .

[3]  D. Herman Life Stories: The Creation of Coherence , 1996 .

[4]  Wendy A. Kellogg,et al.  The adoption and use of BABBLE: A field study of chat in the workplace , 1999, ECSCW.

[5]  Karen Ruhleder,et al.  Steps Toward an Ecology of Infrastructure: Design and Access for Large Information Spaces , 1996, Inf. Syst. Res..

[6]  Jonathan Grudin,et al.  Meeting at the desktop: An empirical study of virtually collocated teams , 1999, ECSCW.

[7]  Herbert H. Clark,et al.  Grounding in communication , 1991, Perspectives on socially shared cognition.

[8]  John C. Tang,et al.  When Can I Expect an Email Response? A Study of Rhythms in Email Usage , 2003, ECSCW.

[9]  Pamela J. Hinds,et al.  Understanding Conflict in Geographically Distributed Teams: The Moderating Effects of Shared Identity, Shared Context, and Spontaneous Communication , 2005 .

[10]  J. G. Hibben The Varieties of Religious Experience, A Study in Human Nature. , 1903 .

[11]  Geoffrey C. Bowker,et al.  Understanding infrastructure: History, heuristics and cyberinfrastructure policy , 2007, First Monday.

[12]  Jakob E. Bardram,et al.  Temporal Coordination –On Time and Coordination of CollaborativeActivities at a Surgical Department , 2000, Computer Supported Cooperative Work (CSCW).

[13]  Sara A. Bly,et al.  It's all in the words: supporting work activites with lightweight tools , 1999, GROUP '99.

[14]  Owen Daly-Jones,et al.  Informal workplace communication: what is it like and how might we support it? , 1994, CHI '94.

[15]  John C. Tang,et al.  Work rhythms: analyzing visualizations of awareness histories of distributed groups , 2002, CSCW '02.

[16]  E. Goffman The Presentation of Self in Everyday Life , 1959 .

[17]  William W. Gaver The affordances of media spaces for collaboration , 1992, CSCW '92.

[18]  James D. Herbsleb,et al.  What is chat doing in the workplace? , 2002, CSCW '02.

[19]  P. David Clio and the Economics of QWERTY , 1985 .

[20]  Carl Gutwin,et al.  Group awareness in distributed software development , 2004, CSCW.

[21]  Judith S. Olson,et al.  Distance Matters , 2000, Hum. Comput. Interact..

[22]  Zara Lenora Mirmalek Solar discrepancies : Mars exploration and the curious problem of inter-planetary time , 2008 .

[23]  C. Cramton The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration , 2001 .

[24]  Cory P. Knobel,et al.  Understanding Infrastructure: Dynamics, Tensions, and Design , 2007 .

[25]  James D. Hollan,et al.  Beyond being there , 1992, CHI.

[26]  W. Schivelbusch,et al.  THE RAILWAY JOURNEY: THE INDUSTRIALIZATION AND PERCEPTION OF TIME AND SPACE , 1986 .

[27]  James J. Treinen,et al.  Following the sun: Case studies in global software development , 2006, IBM Syst. J..

[28]  Geoffrey C. Bowker,et al.  Building the virtual river: numbers, models, and the politics of water in california , 2005 .

[29]  Stephanie D. Teasley,et al.  How does radical collocation help a team succeed? , 2000, CSCW '00.

[30]  J. Hobbie,et al.  Scientific Accomplishments of the Long Term Ecological Research Program: An Introduction , 2003 .

[31]  Leysia Palen,et al.  Social, individual and technological issues for groupware calendar systems , 1999, CHI '99.

[32]  Gerardo A. Okhuysen,et al.  Taking Time to Integrate Temporal Research , 2001 .

[33]  Ina Wagner,et al.  Negotiating temporal orders , 1992, Computer Supported Cooperative Work (CSCW).

[34]  Paul Dourish,et al.  Awareness and coordination in shared workspaces , 1992, CSCW '92.

[35]  Kjeld Schmidt,et al.  The Problem with `Awareness': Introductory Remarks on `Awareness in CSCW' , 2002, Computer Supported Cooperative Work (CSCW).

[36]  Cory P. Knobel,et al.  Report of a Workshop on "History & !e ory of Infrastructure: Lessons for New Scientific Cyberinfrastructures" , 2007 .

[37]  T. P. Hughes,et al.  Networks of Power: Electrification in Western Society, 1880-1930. , 1985 .

[38]  Edeltraud Egger,et al.  The Case of Collaborative Time Management in a Surgery Clinic , 1993 .

[39]  Paul Dourish,et al.  Social and temporal structures in everyday collaboration , 2004, CHI.

[40]  Jonas Landgren,et al.  Making action visible in time-critical work , 2006, CHI.

[41]  Heejin Lee Your time and my time: a temporal approach to groupware calendar systems , 2003, Inf. Manag..

[42]  Deborah G. . Ancona,et al.  Time: A New Research Lens , 2001 .

[43]  T. P. Hughes,et al.  Networks of Power: Electrification in Western Society , 1984 .

[44]  Madhu C. Reddy,et al.  Temporality in Medical Work: Time also Matters , 2006, Computer Supported Cooperative Work (CSCW).

[45]  Thomas P. Hughes,et al.  Networks Of Power , 1983 .

[46]  Morten Hertzum,et al.  Negotiated rhythms of mobile work: time, place, and work schedules , 2005, GROUP.

[47]  Charalampos Mainemelis,et al.  When The Muse Takes It All: A Model For The Experience of Timelessness in Organizations , 2001 .