Assessment of Enterprise Architecture Implementation Capability and Priority in Public Sector Agency

Abstract The objective of this study is to assess the capability and priority for Enterprise Architecture (EA) implementation in the context of Malaysian public sector agency. This study uses the Analytic Hierarchy Process (AHP) based on the judgments and opinions of EA team members from three different agencies at federal level. There are 27 assessment criteria which are grouped into six categories, Internal Process, Learning and Growth, Authority Support, Cost, Technology and Talent Management. The top capability of all cases is Internal Process and the top criteria for priority assessment is Authority Support. From the findings it can be concluded that AHP is a useful and cost effective method to assess, priorities and plan for EA implementation. Addressing the capability and priority criteria will ensure the optimum EA is implemented thus it shall reduce the risk of EA implementation failure.

[1]  Lei Zheng,et al.  e-government enterprise architecture research in China: a critical assessment , 2011, ICEGOV '11.

[2]  R. Kaplan,et al.  The balanced scorecard--measures that drive performance. , 2015, Harvard business review.

[3]  Sukaina Al-Nasrawi,et al.  An enterprise architecture mapping approach for realizing e-government , 2013, 2013 Third International Conference on Communications and Information Technology (ICCIT).

[4]  Gary W. Dickson,et al.  A Principles-Based Enterprise Architecture: Lessons from Texaco and Star Enterprise , 1990, MIS Q..

[5]  Hans van Vliet,et al.  The relation between EA effectiveness and stakeholder satisfaction , 2010, J. Syst. Softw..

[6]  Wang Xueying,et al.  Aligning Business and IT Using Enterprise Architecture , 2008, 2008 4th International Conference on Wireless Communications, Networking and Mobile Computing.

[7]  Miia-Maarit Saarelainen,et al.  Does Enterprise Architecture Form the Ground for Group Decisions in eGovernment Programme? Qualitative Study of the Finnish National Project for IT in Social Services , 2011, 2011 IEEE 15th International Enterprise Distributed Object Computing Conference Workshops.

[8]  José María Moreno-Jiménez,et al.  A note on AHP group consistency for the row geometric mean priorization procedure , 2004, Eur. J. Oper. Res..

[9]  Stephan Aier,et al.  The role of organizational culture for grounding, management, guidance and effectiveness of enterprise architecture principles , 2014, Inf. Syst. E Bus. Manag..

[10]  Peter Buxmann,et al.  Outcomes and success factors of enterprise IT architecture management: empirical insight from the international financial services industry , 2011, Eur. J. Inf. Syst..

[11]  Ville Seppänen,et al.  From problems to critical success factors of enterprise architecture adoption , 2014 .

[12]  C MorleyAlfred Financial Services Industry Analysis—An Overview , 2009 .

[13]  Tomasz Janowski,et al.  Improving Government Enterprise Architecture Practice--Maturity Factor Analysis , 2012, 2012 45th Hawaii International Conference on System Sciences.

[14]  Anjali Kaushik,et al.  The new data-driven enterprise architecture for e-healthcare: Lessons from the Indian public sector , 2015, Gov. Inf. Q..

[15]  Martin van den Berg,et al.  Building an Enterprise Architecture Practice , 2006 .

[16]  Hannu Larsson Ambiguities in the Early Stages of Public Sector Enterprise Architecture Implementation: Outlining Complexities of Interoperability , 2011, EGOV.

[17]  Hernán Astudillo,et al.  Conception, development and implementation of an e-Government maturity model in public agencies , 2011, Gov. Inf. Q..

[18]  Rinat D. Gimranov,et al.  A new approach for collaborative Enterprise Architecture development , 2012, 2012 7th International Forum on Strategic Technology (IFOST).

[19]  Tiko Iyamu,et al.  Deployment of Enterprise Architecture in the Namibian Government: The Use of Activity Theory to Examine the Influencing Factors , 2015, Electron. J. Inf. Syst. Dev. Ctries..

[20]  Young-Joo Lee,et al.  Integrating Agency Enterprise Architecture into Government-Wide Enterprise Architecture: The Case of Korean Government Initiatives , 2012 .

[21]  Brian H. Cameron,et al.  Analyzing the Current Trends in Enterprise Architecture Frameworks , 2013 .

[22]  T. Saaty,et al.  The Analytic Hierarchy Process , 1985 .

[23]  Efthimios Tambouris,et al.  A reference requirements set for public service provision enterprise architectures , 2012, Software & Systems Modeling.

[24]  Florian Matthes,et al.  An Examination Of Organizational Factors Influencing Enterprise Architecture Management Challenges , 2013, ECIS.

[25]  Barbara A. Garcia,et al.  Deriving Criteria Weights for Health Decision Making: A Brief Tutorial , 2012 .

[26]  Hitoshi Okada,et al.  Enterprise Architecture Create Business Value , 2009, 2009 Ninth Annual International Symposium on Applications and the Internet.

[27]  Ricardo Viana Vargas USING THE ANALYTIC HIERARCHY PROCESS (AHP) TO SELECT AND PRIORITIZE PROJECTS IN A PORTFOLIO , 2010 .

[28]  Matthias Lange,et al.  An empirical analysis of the factors and measures of Enterprise Architecture Management success , 2016, Eur. J. Inf. Syst..

[29]  Steven C. Hill,et al.  Enterprise Architecture Planning: Developing a Blueprint for Data, Applications and Technology , 1993 .

[30]  Tanja Ylimäki,et al.  POTENTIAL CRITICAL SUCCESS FACTORS FOR ENTERPRISE ARCHITECTURE , 2008 .

[31]  Yin-Feng Xu,et al.  Consensus models for AHP group decision making under row geometric mean prioritization method , 2010, Decis. Support Syst..

[32]  Xueshan Luo,et al.  Realization of Enterprise Architecture (EA) Benefits - A Meta Study on Control and Controllability , 2013, PRET.