Service-learning (SL) is a teaching method that combines classroom instruction with community service. Engineering SL provides students the opportunity to apply their theoretical technical knowledge to a meaningful hands-on field experience designed to solve real-world problems faced by people and communities. We have conducted engineering SL programs since 2005 and have developed certain strategies that maximize, to a great extent, the benefits students derive from the experience. In this paper, we will discuss the importance of communications, constraint definition, social and economic the interdisciplinary approach to problem solving, cultural compliance, replicability, partnering, documentation, local ownership and sustainability. Student feedback was assessed and quantitative and qualitative results are presented. We will describe the class structure in the education model implemented in and outside the classroom environment, and how the experience is enhanced when working with students who may have done manual community service, but most often have not conducted technical or engineering projects. This paper outlines a course model that may help educators develop a course that maximizes the potential of international service-learning. Finally, we will describe the challenges still faced and best practices in order to maximize the SL experience for the students and the community.
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