The e-LocGov Model for Introducing e-Governance into Local Governments: An Estonian Case Study

We report on the results of an ongoing, long-term, large-scale, cross-organizational, and canonical action research project that we started in Estonia in 2003 to develop a reusable model (e-LocGov model) for the systematic introduction of e-governance into local governments. The project was conducted in cooperation with 126 local governments, which constitute more than half of Estonia’s local governments. Given the complexity of the task, the endeavors in this project are necessarily highly interdisciplinary and cover the legal, the managerial, and the technological spheres. Consequentially, the e-LocGov model consists of major building blocks, each of which meets with a major challenge in the introduction of e-Governance: (i) state readiness, (ii) local government readiness, (iii) transition/implementation, and (iv) analysis and assessment. We provide a comprehensive explanation of the e-LocGov model and its building blocks. Also, we report on the research methodology and the theoretical background of this project.

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