An XML model for electronic services

With the need for electronic services to be developed and deployed more and more rapidly, it is imperative that concrete models of electronic services are developed, to facilitate systematic work of electronic service stakeholders, concrete semantics, and coherent representations across services developed within an organisation. Using the XML language to develop such a model offers a number of additional advantages, such as rich semantics, facilitation of data interchange, extensibility, high abstraction levels, and possibility for mechanical processing. In this paper, we present the design aspects of an XML model for electronic services, which has been used for building a repository of interlinked elements representing e-services. A web-based interface for the management of this repository and a tool for automatically compiling e-service descriptions into executable images have been developed alongside. The model has been evaluated by a mixture of electronic service stakeholders, and the results of this evaluation are also presented.

[1]  Rasmus Lerdorf,et al.  Programming PHP , 2002 .

[2]  Sonia Bergamaschi,et al.  On taxonomic reasoning in conceptual design , 1992, TODS.

[3]  Jie Yang,et al.  Knowledge management opportunities for cycle time reduction , 2004 .

[4]  Panagiotis Georgiadis,et al.  Integrating e-government public transactional services into public authority workflows , 2004, Electron. Gov. an Int. J..

[5]  Rob Turnbull.  Extending Dreamweaver MX , 2003 .

[6]  Panagiotis Georgiadis,et al.  A framework for managing the lifecycle of transactional e-government services , 2003, Telematics Informatics.

[7]  José Martinez,et al.  Automating fine concurrency control in object-oriented databases , 1993, Proceedings of IEEE 9th International Conference on Data Engineering.

[8]  Wolfgang Emmerich,et al.  A Model-Driven Architecture for Electronic Service Management Systems , 2003, ICSOC.

[9]  Jay Liebowitz,et al.  Will knowledge management work in the government? , 2004, Electron. Gov. an Int. J..

[10]  Jim Sims,et al.  An XML model for small business e-commerce , 2000 .

[11]  C. S. Krishnamoorthy,et al.  Artificial intelligence and expert systems for engineers , 1996 .

[12]  Alexandra Poulovassilis,et al.  An event-condition-action language for XML , 2002, WWW '02.

[13]  G. Lepouras,et al.  SmartGov : A Governmental Knowledge-based Platform for Public Sector Online Services , 2001 .

[14]  Tom O'Regan,et al.  Telematics and informatics , 2005 .

[15]  Billy B. L. Lim,et al.  Measuring e-commerce efficiency: a data envelopment analysis (DEA) approach , 2003, Ind. Manag. Data Syst..

[16]  Christos K. K. Loverdos,et al.  Pluggable Services for Tailorable E-content Delivery , 2002, OOIS.

[17]  Henry C. W. Lau,et al.  Flexible workflow integration: an object technology approach , 2003, Ind. Manag. Data Syst..

[18]  Brian Gill,et al.  BEA WebLogic Server Bible , 2002 .

[19]  Mathias Weske,et al.  An XML-Centred System Architecture for Flexible Electronic Services , 2002, Int. J. Inf. Technol. Decis. Mak..

[20]  Thanasis Hadzilacos,et al.  Transaction Synchronisation in Object Bases , 1991, J. Comput. Syst. Sci..

[21]  Krzysztof Czarnecki,et al.  Generative programming - methods, tools and applications , 2000 .