Business Process Management of Virtual Enterprise based on Augmented Reality

Authors proposed a generalized structure of the information space for a virtual enterprise and developed the architecture of its core-virtual office using augmented reality (AR). The article reveals the essence and significance of virtual enterprises and their management. The basic principles of virtual enterprises are defined. The structural scheme of the organization of virtual enterprise management by means of the augmented reality is presented. The main features that reveal the meaning of the concept of "virtual office of a virtual enterprise" are identified. The paper offers a generalized structure of the information space of a virtual enterprise with augmented reality and developed the architecture of its main virtual office using augmented reality. Implementation of the information space of a virtual enterprise with augmented reality is possible with the help of the following blocks of the control system: complex process models; process optimization algorithms; dynamic model of operational management. The main components of the virtual office architecture of a virtual enterprise with the use of augmented reality are presented. The main resource for managing a virtual office is the enterprise knowledge base, in which employees can quickly find information to make the right decision and understand each other. Based on the simulation experiment, the equation of the online store (as an example of a virtual enterprise) in modes without and using augmented reality is compiled. The creation of models and the modeling process itself takes place in the AnyLogic modeling environment. The results of the experiment confirmed that the use of augmented reality can reduce the processing time of orders in three times. All 1000 orders are processed in 17 hours. Manpower was fully utilized. Further research will be the development of an integrated virtual environment for virtual enterprises using augmented reality.

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