Critical Success Factors for Kaizen Implementation

Currently the business organizations are forced to stay in the competitive global market, for this reason, it is necessary to adapt to various changes. Kaizen is one the most important methodologies used in the companies, with the goal of reducing the times of processes and increases the economic benefits among others. However, it is unknown what the Critical Success Factors for the implementation, by what this chapter presents an investigation in which is carried out a review of literature which identifies the Critical Success Factors that contribute to the success of the implementation of Kaizen, subsequently presented the results of a survey that consists of 37 activities and 14 benefits, which was applied to a personnel of 258 with responsibilities in continuous improvement programs in the company, which should be answered on a Likert scale. The questionnaire was validated by using the index of Cronbach’s alpha and applied a factorial analysis using the method of principal components and for the purpose of obtaining a better interpretation of the factors, there was a rotation by the Varimax method of the factors extracted to facilitate the interpretation of the same. Finally, we performed a Confirmatory Factor Analysis, with the purpose of validating the relationships between variables and factors, which is gender a Structural Equation Model.

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