Long Live Old Reference Services and New Technologies

Reference librarians must take the lead in the new era of information. It is not enough to follow traditional patterns of service. Reference services technology has passed its first stage of insuring more accurate, rapid delivery of information. The second revolution, which is underway, will improve on both acquisition and retrieval of data. It is necessary to fit new technologies into traditional reference service goals. The human should be given first priority. A new approach to many methods of service is required.