The myth of the paperless office

Ch. 1 – Introduction Discusses the origins of the myth. The phrase ‘paperless office’ is traced to Xerox PARC, although they trace the idea of replacing paper-based methods of working all the way back to the 1800s with Samual Morse’s idea of electronic mail. They mention other precendents for trying to do away with paper, moving forward in time from that early date, including digital libraries and the Internet.