Refocusing Our Efforts: Assessing Non‐Technical Competency Gaps

This study reports the findings of a National Science Foundation-funded study* focused on providing solutions to the identified needs for curricular change in Advanced Technological Education programs. The purpose of this study was to explore the extent of competency gaps in science, mathematics, engineering, and technology (SMET) education graduates as perceived by business and industry leaders. Due to the nature of the research questions investigated in this study, the methodology was divided into three phases. Phase one employed a widely accepted multi-step, scale development procedure to determine the domain of the subject matter. Phase two validated survey items. Phase three comprised two parts; part one prioritized SMET competency gaps. Part two utilized Hoshin quality analysis techniques to group, identify, and sequence thematic content areas for curricular development. This study found that SMET programs must extend the boundaries of their traditional curricula to include competencies such as: customer expectations and satisfaction, commitment to doing one's best, listening skills, sharing information and cooperating with co-workers, team working skills, adapting to changing work environments, customer orientation and focus, and ethical decision making and behavior.