Teleconferencing in Japan: Use of audio conference systems and evolution towards video

The author considers the impacts of teleconferencing on business organizations in Japan. The findings presented are based on a survey of six companies currently using audio conferencing systems. It was found that real-time information exchange and speedy decision making were the chief benefits. While some time had been saved by reduced business travel, overall substitution for travel had not occurred. Several companies intend to install further audio systems, or plan to introduce video facilities in light of the disadvantages of audio, even though this involves considerable expenditure. Thus, given the potential for more economical systems with new digital sampling technology, the outlook for video is promising.