Information Quality Evaluation Framework: Extending ISO 25012 Data Quality Model

The world wide web coupled with the ever-increasing sophistication of online technologies and software applications puts greater emphasis on the need of even more sophisticated and consistent quality requirements modeling than traditional software applications. Web sites and Web applications (WebApps) are becoming more information driven and content-oriented raising the concern about their information quality (InQ). The consistent and consolidated modeling of InQ requirements for WebApps at different stages of the life cycle still poses a challenge. This paper proposes an approach to specify InQ requirements for WebApps by reusing and extending the ISO 25012:2008(E) data quality model. We also discuss learnability aspect of information quality for the WebApps. The proposed ISO 25012 based InQ framework is a step towards a standardized approach to evaluate WebApps InQ. Keywords—Data Quality Model, Information learnability, Information Quality, Web applications.

[1]  Diane M. Strong,et al.  Beyond Accuracy: What Data Quality Means to Data Consumers , 1996, J. Manag. Inf. Syst..

[2]  Gustavo Rossi,et al.  Web Quality , 2006, Web Engineering.

[3]  Deborah C Girasek,et al.  How readable are child safety seat installation instructions? , 2003, Pediatrics.

[4]  Mario Piattini,et al.  DATA QUALITY IN WEB APPLICATIONS : A STATE OF THE ART , 2005 .

[5]  Diane M. Strong,et al.  Information quality benchmarks: product and service performance , 2002, CACM.

[6]  H. Ibrahim,et al.  An extensive review on accessing quality information , 2007, 2007 IEEE International Conference on Telecommunications and Malaysia International Conference on Communications.

[7]  Mario Piattini,et al.  Classifying web metrics using the web quality model , 2005, Online Inf. Rev..

[8]  Kathy Haramundanis.  Learnability in information design , 2001, SIGDOC '01.

[9]  Luisa Mich,et al.  The 2QCV3Q Quality Model for the Analysiy of Web site Requirements , 2003, J. Web Eng..

[10]  Mario Piattini,et al.  An Applicable Data Quality Model for Web Portal Data Consumers , 2008, World Wide Web.

[11]  Martin J. Eppler.  A Framework for Information Quality Management , 2003 .

[12]  Anne Morris,et al.  Web Wisdom: How to Evaluate and Create Information Quality on the Web , 2000 .

[13]  Keng Siau,et al.  Measuring information quality of web sites: development of an instrument , 1999, ICIS.

[14]  Gary Wills,et al.  An evaluation of Information quality frameworks for the World Wide Web , 2006 .

[15]  Angélica Caro,et al.  SQuaRE-Aligned Data Quality Model for Web Portals , 2009, 2009 Ninth International Conference on Quality Software.

[16]  Luis Olsina,et al.  Modeling Content Quality for the Web 2.0 and Follow-on Applications , 2010 .

[17]  Woojong Suh,et al.  A New Web Site Quality Assessment Model for the Web 2.0 Era , 2010 .

[18]  G. G. Stokes.  "J." , 1890, The New Yale Book of Quotations.

[19]  Mei Cao,et al.  B2C e-commerce web site quality: an empirical examination , 2005, Ind. Manag. Data Syst..

[20]  Luis Olsina,et al.  Quality, Quality in Use, Actual Usability and User Experience as Key Drivers for Web Application Evaluation , 2010, ICWE.