Who Should Be Blamed For Information System Failure? Integrating Systems Thinking Into IS Education

IS failure has been observed and documented in various literature. Many researchers have tried to understand the phenomenon by studying success or failure factors with a hope that IS professionals can learn from these lessons. It seems that these contingency factors are not sufficient to understand the whole picture of IS failure and its causes. We may need a further investigation of the problem from the root: IS education. In this paper, we argue that the problem with many IS failures is due to the design of the IS curriculum that lacks the idea of systems thinking. We suggest to incorporate systems thinking component into IS education as a long term strategy to deal with IS failure problem.

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