Does Loving a Brand Mean Loving Its Products? the Role of Brand-Elicited Affect in Brand Extension Evaluations

Three studies examine the influence of brand-elicited affect on consumers' evaluations of brand extensions. When a brand spontaneously elicits affective reactions, consumers appear to form an initial impression of the brand's new extension based on these reactions. The affect that they experience for other reasons and attribute to the brand can influence this impression as well. Their later evaluations of the extension are then based on this impression. This is true regardless of the similarity between the extension and the core brand. These results contrast with evidence that affect influences brand extension evaluations through its mediating impact on perceptions of core-extension similarity. This latter influence occurs only when consumers are explicitly asked to estimate the extension's similarity to the core before they evaluate it.

[1]  B. Shiv,et al.  Heart and Mind in Conflict: The Interplay of Affect and Cognition in Consumer Decision Making , 1999 .

[2]  Kevin Lane Keller Branding and brand equity , 2002 .

[3]  Joel B. Cohen,et al.  Affect Monitoring and the Primacy of Feelings in Judgment , 2001 .

[4]  Paul W. Miniard,et al.  The Influence of Positive Mood on Brand Extension Evaluations , 2000 .

[5]  Richard R. Klink,et al.  Threats to the External Validity of Brand Extension Research , 2001 .

[6]  B. Kahn,et al.  The Influence of Positive Affect on Variety Seeking among Safe, Enjoyable Products , 1993 .

[7]  P. Bottomley,et al.  Do We Really Know how Consumers Evaluate Brand Extensions? Empirical Generalizations Based on Secondary Analysis of Eight Studies , 2001 .

[8]  Catherine Yeung,et al.  Affect, Appraisal, and Consumer Judgment , 2004 .

[9]  Matthew Thomson Human Brands: Investigating Antecedents to Consumers’ Strong Attachments to Celebrities , 2006 .

[10]  J. Bettman,et al.  Influencing Consumer Judgments Using Autobiographical Memories: A Self-Referencing Perspective , 1993 .

[11]  G. Clore,et al.  Mood, misattribution, and judgments of well-being: Informative and directive functions of affective states. , 1983 .

[12]  Michel Tuan Pham Representativeness, Relevance, and the Use of Feelings in Decision Making , 1998 .

[13]  M. Barone The Interactive Effects of Mood and Involvement on Brand Extension Evaluations , 2005 .

[14]  Kevin Lane Keller,et al.  Consumer Evaluations of Brand Extensions , 1990 .

[15]  David M. Boush,et al.  A Process-Tracing Study of Brand Extension Evaluation , 1991 .

[16]  A. Isen,et al.  The influence of affect on categorization. , 1984 .

[17]  Robert S. Wyer,et al.  Determinants of Product Evaluation: Effects of the Time Interval between Knowledge of a Product's Country of Origin and Information about Its Specific Attributes , 1990 .

[18]  Susan T. Fiske,et al.  Category-based versus piecemeal-based affective responses: Developments in schema-triggered affect. , 1986 .

[19]  Rashmi Adaval Sometimes It Just Feels Right: The Differential Weighting of Affect-Consistent and Affect- Inconsistent Product Information , 2001 .

[20]  G. Clore,et al.  Affect and Information Processing , 1999 .

[21]  Susan M. Broniarczyk,et al.  The Importance of the Brand in Brand Extension , 1994 .