Usability in practice
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Stephanie Rosenbaum | Karen Holtzblatt | JoAnn Hackos | Dennis R. Wixon | Judy Ramey | Dennis Wixon | Hugh Beyer | Colleen Page | Sari A. Laakso | Karri Pekka Laakso | J. Ramey | S. Rosenbaum | H. Beyer | K. Holtzblatt | J. Hackos | C. Page | K. Laakso
[1] Mary Elizabeth Raven,et al. Using contextual inquiry to learn about your audiences , 1996, ASTR.
[2] Karen Holtzblatt,et al. Contextual design: principles and practice , 1996 .
[3] Larry E. Wood. The ethnographic interview in user-centered work/task analysis , 1996 .