In their own words: A preliminary report on the value of the internet and the library in graduate student research

Purpose – The paper aims to give a presentation of a rich dataset to illuminate graduate students' rating of their satisfaction with library collections and services. Design/methodology/approach – The study is a qualitative investigation based on focus groups. Findings – The paper finds that, although rich detail is provided, the study is part way through and data need more analysis for trends to emerge. Research limitations/implications – The study is a research project which is ongoing. Practical implications – Rich data collected are indicating areas for improvement in service, which will be synthesized as the research progresses. Originality/value – It is rare for data of this richness to be offered to readers. It will help others by confirming or illuminating their own investigations.