Testing a Model of User Resistance Towards Technology Adoption in Construction Organizations

Drawing upon diffusion of innovation (DoI) theory, technology acceptance models (TAMs), social network perspective and resistance literature, the study developed and tested a model, named integrated resistance factor model (IRFM), which integrates four key elements i.e. resistance indicators, support network factors, experience and disposition factors and the integration and accessibility factors. The study investigated if the model applies in a selected technology, namely online project information management systems (OPIMS). The IRFM was tested with partial least square (PLS) techniques and results from the R2 analysis of the whole PLS structural model were significant and the data were coherence with the proposed model (R2=0.484). These results indicated that user resistance to technology innovation can be predicted using the IRFM.

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