How to Assess the Business Value of Data Quality

Awareness of any data quality issue immediately leads to questions such as "What impact does information quality have on the business?“ and "Why does data quality matter?" Historically it has been difficult to answer these and demonstrate the value of information quality. This presentation discusses various business impact techniques which are qualitative and quantitative methods for determining the effects of information quality on any organization. These approaches from The Ten Steps methodology can be used in many situations and are applied based on need, time, and resources available. The second presentation of this session shows how a variety of the techniques were used to develop and present the “Business Value from Data Quality” at Sallie Mae, a Fortune 500 company and the United State’s leading provider of saving, planning, and paying for education programs.