Hearing Investigation Technique and Educational Program for Analysis of Background Factors of Accident

Preventing accidents and incidents depends on gaining a maximum amount of information about the situations in which these events occurred and about what actions were taken by the people involved in these events. Therefore, the authors developed a hearing investigation technique. And as a result of having tried this technique, they confirmed that they could collect more the data about the background factors than before. Moreover, they developed an educational program that consists of a five-step of exercise and explanation. And they confirmed that the participant's investigative attitude becomes proper.