Human, Social and Organisational Influences on the Software Process

This paper discusses some human, social and organisational considerations which affect software processes and the introduction of software process technology. We discuss how to analyse software processes as human rather than technical processes, how process improvement through the introduction of process technology may be limited because of non-technical factors and how processes are influenced by national and organisational cultures. In each case, we suggest the implications of these human, social and organisational factors for software process researchers.

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