Unifying service level management using an MDA-based approach

Service level management (SLM) has gained more and more importance in the past few years. One of the biggest challenges is the integration of emerging new technologies such as Web services. A large number of different SLM approaches has been proposed which complicates an efficient SLM. This paper describes an SLM approach that is based on the model driven architecture (MDA). The first step is to specify abstract reusable SLA patterns which are bound later to a concrete management platform and are finally physically deployed into the managed environment. This approach benefits from the advantages of the MDA and provides a mechanism for transforming SLA patterns for different SLA management platforms. Our approach has been prototypically implemented for the Web services level agreement (WSLA) environment.

[1]  Mira Kajko-Mattsson,et al.  CM/sup 3/: service level agreement , 2004, 20th IEEE International Conference on Software Maintenance, 2004. Proceedings..

[2]  Michael Langer,et al.  Towards generic service management concepts a service model based approach , 2001, 2001 IEEE/IFIP International Symposium on Integrated Network Management Proceedings. Integrated Network Management VII. Integrated Management Strategies for the New Millennium (Cat. No.01EX470).

[3]  David Frankel,et al.  Model Driven Architecture: Applying MDA to Enterprise Computing , 2003 .

[4]  R. Sturm,et al.  Foundations of Service Level Management , 2000 .

[5]  Holger Schmidt,et al.  A case-driven methodology for applying the MNM service model , 2002, NOMS 2002. IEEE/IFIP Network Operations and Management Symposium. ' Management Solutions for the New Communications World'(Cat. No.02CH37327).

[6]  Peter Fettke,et al.  Model Driven Architecture (MDA) , 2003, Wirtsch..

[7]  Gabi Dreo Rodosek.  A Generic Model for IT Services and Service Management , 2003, Integrated Network Management.

[8]  Lundy Lewis,et al.  Managing Business and Service Networks , 2001, Network and Systems Management.

[9]  Alexander Keller,et al.  SLA-driven management of distributed systems using the common information model , 2003, IFIP/IEEE Eighth International Symposium on Integrated Network Management, 2003..

[10]  Heiko Ludwig,et al.  Web Service Level Agreement (WSLA) Language Specification , 2003 .

[11]  Reinhold Kröger,et al.  Unified service level monitoring using CIM , 2003, Seventh IEEE International Enterprise Distributed Object Computing Conference, 2003. Proceedings..

[12]  Ian Foster,et al.  The Grid 2 - Blueprint for a New Computing Infrastructure, Second Edition , 1998, The Grid 2, 2nd Edition.

[13]  Kurt Geihs,et al.  Towards dependable Web services , 2004, 10th IEEE Pacific Rim International Symposium on Dependable Computing, 2004. Proceedings..

[14]  Asit Dan,et al.  A Service Level Agreement Language for Dynamic Electronic Services , 2002, Proceedings Fourth IEEE International Workshop on Advanced Issues of E-Commerce and Web-Based Information Systems (WECWIS 2002).

[15]  Asit Dan,et al.  A Service Level Agreement Language for Dynamic Electronic Services , 2003, Electron. Commer. Res..

[16]  Ami Marowka,et al.  The GRID: Blueprint for a New Computing Infrastructure , 2000, Parallel Distributed Comput. Pract..

[17]  Kurt Geihs,et al.  Efficient and Transparent Instrumentation of Application Components Using an Aspect-Oriented Approach , 2003, DSOM.

[18]  Gabi Dreo Rodosek,et al.  Dynamic Service Provisioning: A User-Centric Approach , 2001, DSOM.

[19]  Reinhold Kröger,et al.  Widening Traditional Management Platforms for Managing CORBA Applications , 2001, DAIS.

[20]  Akhil Sahai,et al.  Web Services Management Network , 2003 .