Essentials of Business Information Systems
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Part I: Information Systems in the Digital Age 1. Business Information Systems in Your Career 2. E-Business: How Businesses Use Information Systems 3. Achieving Competitive Advantage With Information Systems Part II: Information Technology Infrastructure 4. IT Infrastructure: Hardware and Software 5. Foundations of Business Intelligence: Databases and Information Management 6. Telecommunications, the Internet and Wireless Technology 7. Securing Information Systems Part III: Key System Applications for the Digital Age 8. Achieving Operational Excellence and Customer Intimacy: Enterprise Applications 9. E-Commerce: Digital Markets, Digital Goods 10. Improving Decision Making and Managing Knowledge Part IV: Building and Managing Systems 11. Building Information Systems 12. Ethical and Social Issues in Information Systems