The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

A Guide to the Sigma Team Fieldbook. Part I: What A Six Sigma Project Team Needs To Know Before It Gets Started. Chapter 1: A New Way to An Old Vision: The Six Sigma System. Chapter 2: Bicycle Riding and the Art of Six Sigma Management. Chapter 3: Six Secrets About Six Sigma Teams. Chapter 4: Three Ways to Six Sigma: Strategies to Improve, Create, and Manage Processes. Chapter 5: Get It Right the First Time! Selecting Winning Six Sigma Projects. Part II: A Five-Step Guide to Leading A Six Sigma Project Team Through DMAIC (Define, Measure, Analyze, Improve, Control). Chapter 6: Define the Opportunity: Identifying and Scoping Six Sigma Projects. Chapter 7: None of Us is as Smart as All of Us: Leading the Six Sigma Team Through the Define State of the Project. Chapter 8: "You Can't Measure What We Do!" Measuring Process Performance and Refining the Problem Statement. Chapter 9: Storm Clouds Ahead: Guiding the Six Sigma Team in the Measurement Stage of the Project. Chapter 10: "Call for Sherlock Holmes!" Analyzing Data and Investigating Causes. Chapter 11: Normal Data and Team Norms: Guiding the Six Sigma Team Through the Analyze Stage of the Project. Chapter 12: Improving the Process: Creating, Selecting, and Implementing Solutions. Chapter 13: "At Last, We're a Team!" Guiding the Six Sigma Team Through the Improve Stage. Chapter 14: Controlling the Improved Process. Chapter 15: The Party's Over: Celebrating the Team's Success. Chapter 16: How to Avoid Failure. Conclusion: What Difference Did the Team Make? Power Tool Worksheets. Glossary of Six Sigma Team Terms.