Query Log Mining for Inferring User Tasks and Needs

Search behavior, and information seeking behavior more generally, is often motivated by tasks that prompt search processes that are often lengthy, iterative, and intermittent, and are characterized by distinct stages, shifting goals and multitasking. Current search systems do not provide adequate support for users tackling complex tasks due to which the cognitive burden of keeping track of such tasks is placed on the searcher. In this note, we summarize our recent efforts towards extracting search tasks from search logs. Based on recent advancements in Bayesian Nonparametrics and distributional semantics, we propose novel algorithms to extract task and subtasks from a query collection. The models discussed can inform the design of the next generation of task-based search systems that leverage user’s task behavior for better support and personalization.

[1]  Emine Yilmaz,et al.  Uncovering Task Based Behavioral Heterogeneities in Online Search Behavior , 2016, SIGIR.

[2]  Emine Yilmaz,et al.  Characterizing Users' Multi-Tasking Behavior in Web Search , 2016, CHIIR.

[3]  Ryen W. White,et al.  Predicting short-term interests using activity-based search context , 2010, CIKM.

[4]  Filip Radlinski,et al.  Query chains: learning to rank from implicit feedback , 2005, KDD '05.

[5]  Ryen W. White,et al.  Struggling and Success in Web Search , 2015, CIKM.

[6]  Daqing He,et al.  Combining evidence for automatic Web session identification , 2002, Inf. Process. Manag..

[7]  Ahmed Hassan Awadallah A semi-supervised approach to modeling web search satisfaction , 2012 .

[8]  Emine Yilmaz,et al.  Terms, Topics & Tasks: Enhanced User Modelling for Better Personalization , 2015, ICTIR.

[9]  Paul N. Bennett,et al.  Toward whole-session relevance: exploring intrinsic diversity in web search , 2013, SIGIR.

[10]  Enhong Chen,et al.  Context-aware ranking in web search , 2010, SIGIR '10.

[11]  Emine Yilmaz,et al.  Deconstructing Complex Search Tasks: a Bayesian Nonparametric Approach for Extracting Sub-tasks , 2016, NAACL.

[12]  Ryen W. White,et al.  Studying trailfinding algorithms for enhanced web search , 2010, SIGIR.

[13]  Emine Yilmaz,et al.  Task-Based User Modelling for Personalization via Probabilistic Matrix Factorization , 2014, RecSys Posters.

[14]  Emine Yilmaz,et al.  Towards Hierarchies of Search Tasks & Subtasks , 2015, WWW.