Many organizations find themselves in a position of needing to change the manner in which they operate. Organizations may attempt to take advantage of opportunities in their environment or they may try to limit the impact of threats from the environment, and they have a variety of options from which to choose in order to successfully change. From a resource-based perspective (RBV), an organization could reconfigure existing resources, reconfigure with new resources, acquire new resources without reconfiguring them, or simply maintain a business as usual strategy. IT can benefit these change strategies in a variety of ways through knowledge creation, transfer, and protection. However, these four strategies have different characteristics that make certain types of IT use more appropriate than other types. Two characteristics explored in this paper, the degree of knowledge creation, transfer and protection and the degree of tacitness of the organization’s knowledge, are considered the most influential in determining the success of the use of IT in facilitating strategic change.
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