论文信息 - Indicators as tool for managing a library - 字舞流文

Indicators as tool for managing a library

Presented at QQML 2011: 3rd International Conference on Qualitative and Quantitative Methods in Libraries, May 24.-27., Athens, Greece

[1] Roswitha Poll. Benchmarking with quality indicators: national projects , 2007 .

[2] Klaus Ceynowa. Managing academic information provision with the balanced scorecard: a project of the German Research Association , 2000 .