Apparatus and method for a call control management in Computer Telephone Interface System
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Call control management method and apparatus of the CTI system of the present invention, it generates a call control message with the identification and call control using a CTI application information according to a call control instruction which is input from the user, the generated call control computer terminal for transmitting messages; Upon receiving the call control message to a plurality of wireless terminals that perform the functions corresponding to the call control; Receive a call control message transmitted from the computer terminal, if from the received call control message to the call control identification information is identified, exchangers maintained without changing the call control message generated by the computer terminal interface to the wireless terminal and, to the use of the call control message with the index as the call identification code corresponding to the key value input from the user without TAPI composed of call control messages between the computer terminal and the mobile station, reducing the construction cost of the CTI system, including It has the effect that.