호텔 기업 인사 평가가 평가 만족도에 미치는 영향

The objectives of this study, based on theories and previous studies, are to analyze the effects hotel organization`s performance evaluation has on hotel employees, how they influence their evaluation satisfaction and the moderating effects of performance evaluation on appraisal satisfaction in light of hotel management type. A total of 300 questionnaires were distributed and 285 were collected. Of these, 273 questionnaires were used for data analyses excluding questionnaires with missing values. The results of this study, through are as follows. Firstly, excepting evaluation experience among personal factors, all factors had meaningful effects on evaluation satisfaction. Secondly, it has shown that there was moderating effect on evaluation satisfaction derived from evaluation performance according to hotel management type. In conclusion, hotel organization should strengthen the competitive power and develop personnel evaluation system for human resource competence based on performance evaluation, attitude evaluation.