论文信息 - A Method of Studying Errors in Flight Crew Communication 1 , 2

A Method of Studying Errors in Flight Crew Communication 1 , 2

We present a method of studying errors in flight crew communication, based on the information-processing paradigm. The taxonomy of errors proposed here is based on two dimensions, Type of Communication Errors (Transmission, Detection, Identification, Interpretation, plus Action linked to communication), Type of Adjustment (Individual: problem-solving by the operator concerned; interactive: problem-solving by crew). This taxonomy, tested during certification flight test, seems to be useful in all work situations based on information exchange between operators.

Claude Navarro

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