Review of "The people capability maturity model: guidelines for improving the workforce by Bill Curtis, William E. Hefley, and Sally Miller." Addison-Wesley 2002.

Part I focuses on information. It begins by introducing data management, and briefly presenting data warehousing, object-oriented models, and directories as the integration technologies of the 1990s. A few 2-page case studies illustrate data warehousing, directories, and Web-based data management. Next it lays the groundwork for introducing metadata as the solution. Unfortunately, although some chapters mention packaged vendor solutions and “tools, tools, and more tools” (chapter 6), the lack of concrete examples keeps the discussion abstract.