Service-Oriented Business Intelligence Reference Architecture in Face of Advanced BI Concepts

Business Intelligence promises improved decision making. To meet the changing business requirements, BI has to reduce latency between data acquisition and decision. As a result of growing needs, concepts like Real Time, Active, Operational, Business Performance Management or embedded BI are introduced in the literature. Nevertheless, the technical implementation prevents the realization of these concepts. Thus, overloaded infrastructures and heterogeneous system landscapes avoid further evolution. To prevent this lack of system integration and performance, we address the changing BI paradigms through a service-oriented approach. Hence, the novel BI concepts and Service-oriented Business Intelligence (SoBI) theories are illustrated and combined in a uniform artifact. The construct is developed by using reference modeling. As a result, a SoBI reference architecture accrues, which becomes validated successfully and provides a basis for future implementations. This paper offers a flexible approach that reduces the latency in order of dynamic market environments.