Designing Online Courses: User-Centered Practices.

Abstract Teachers who develop Web-based courses must learn to act like designers; however, the type of design practice one undertakes has more than pedagogical implications. It can have political and ethical implications as well. In this article, I compare two models for design—systems and user-centered—each of which embodies different values. I argue that models of technology design can be applied to the development of Web-based courses and that various forms of user-centered design embody the values most compatible with writing instruction. While acknowledging the difficulties of enacting such models when developing Web-based courses, I present strategies for adopting a user-centered design paradigm in distance learning.

[1]  J. E. Porter Rhetorical ethics and internetworked writing , 1998 .

[2]  Pelle Ehn,et al.  Work-oriented design of computer artifacts , 1989 .

[3]  Pelle Ehn,et al.  Scandinavian Design: On Participation and Skill , 1992, Usability - Turning Technologies into Tools.

[4]  A. Feenberg,et al.  Technology and the Politics of Knowledge , 1997 .

[5]  Robert R. Johnson,et al.  User-Centered Technology: A Rhetorical Theory for Computers and Other Mundane Artifacts , 1998 .

[6]  Bruce Horner,et al.  Traditions and professionalization : reconceiving work in composition. , 2000 .

[7]  Ruth E. Ray,et al.  The Practice of Theory: Teacher Research in Composition , 1993 .

[8]  Robert R. Johnson,et al.  Complicating technology: Interdisciplinary method, the burden of comprehension, and the ethical space of the technical communicator , 1998 .

[9]  Terry Winograd,et al.  The Usability Challenge , 1992, Usability - Turning Technologies into Tools.

[10]  A. Feenberg The critical theory of technology , 1990 .

[11]  Cynthia L. Selfe,et al.  The Politics of the Interface: Power and Its Exercise in Electronic Contact Zones. , 1994 .

[12]  Lynnette R. Porter,et al.  Creating the Virtual Classroom: Distance Learning with the Internet , 1997 .

[13]  Morten Levin,et al.  The Reconstruction of Universities: Seeking a Different Integration into Knowledge Development Processes , 1997 .

[14]  Brian S. Butler,et al.  Rhetoric and the arts of design , 1996 .

[15]  Gail E. Hawisher Passions Pedagogies and 21st Century Technologies , 1999 .

[16]  Bridget Somekh,et al.  Teaching Writing, Writing Research: An Analysis of the Role of Computer Supported Writing in Action Research. , 1994 .

[17]  J. Dewey Experience and Education , 1938 .

[18]  Wendy Michele Simmons Building public rhetorics: A critical approach to public participation in environmental public policy , 2000 .

[19]  David Gillette Pedagogy, architecture, and the virtual classroom , 1999 .

[20]  Marilyn Cochran-Smith,et al.  Inside/Outside: Teacher Research and Knowledge , 1993 .

[21]  K. Kusterer Know-How On the Job: The Important Working Knowledge of "Unskilled" Workers , 1978 .

[22]  Robert R. Johnson,et al.  Audience involved: Toward a participatory model of writing , 1997 .

[23]  Susanne Bødker,et al.  Through the Interface: A Human Activity Approach To User Interface Design , 1990 .

[24]  O. Fals-Borda,et al.  1. Some Basic Ingredients , 1991 .

[25]  Pamela Takayoshi,et al.  Complicated Women: Examining Methodologies for Understanding the Uses of Technology. , 2000 .

[26]  D. Harvey,et al.  Justice, Nature and the Geography of Difference , 1997 .

[27]  Patricia Sullivan,et al.  Opening Spaces: Writing Technologies and Critical Research Practices , 1997 .

[28]  Laurel Black,et al.  Between Talk And Teaching: Reconsidering the Writing Conference , 1998 .