Online Consultation

To explore the implications of the Internet for the relationship between organizational communication and power, this article compares two online forums established in response to the introduction of a new e-organization: the Development Gateway. The article analyzes postings to the forums to explore the capacity of the Internet to foster democracy, and to investigate how power and resistance are exercised through this medium. Findings show that, rather than equate resistance with participation, as some models of democracy do, the dynamics of power and resistance are more complex, and resistance and power can take participative and nonparticipative forms.!

[1]  C. Wright Mills,et al.  The Power Elite , 1956 .

[2]  J. Habermas.  The Structural Transformation of the Public Sphere , 1962 .

[3]  P. Bachrach,et al.  Two Faces of Power , 1962, American Political Science Review.

[4]  Harvie Ramsay,et al.  Cycles of Control: Worker Participation in Sociological and Historical Perspective , 1977 .

[5]  Dennis Hume Wrong.  Power: Its Forms, Bases and Uses , 1979 .

[6]  M. Weber,et al.  Economy and Society: An Outline of Interpretive Sociology, 2 Vols. , 1981 .

[7]  Cynthia Hardy,et al.  THE NATURE OF UNOBTRUSIVE POWER , 1985 .

[8]  J. Barbalet.  Power and Resistance , 1985, Foucault and Politics.

[9]  Neil Postman,et al.  Technopoly: The Surrender of Culture to Technology , 1993 .

[10]  Howard Rheingold,et al.  The Virtual Community: Homesteading on the Electronic Frontier , 2000 .

[11]  Steven G. Jones.  CyberSociety: Computer-Mediated Communication and Community , 1994 .

[12]  Nicholas Negroponte,et al.  Being Digital , 1995 .

[13]  S. Pile.  Introduction: Opposition, political identities and spaces of resistance , 1997 .

[14]  Frances Cairncross.  The death of distance : how the communications revolution will change our lives , 1997 .

[15]  B. Warf,et al.  Counterhegemonic Discourses and the Internet , 1997 .

[16]  Oren Etzioni,et al.  Communities: Virtual vs. Real , 1997, Science.

[17]  Alexandra G. Murphy.  Hidden Transcripts of Flight Attendant Resistance , 1998 .

[18]  Fred A. Mael,et al.  The Power of Resistance: Sustaining Valued Identities , 1998 .

[19]  The Sound of One Hand Clapping , 1998 .

[20]  W. Williams.  Why people don't trust government , 1998 .

[21]  Bruce Bimber.  The Internet and Citizen Communication With Government: Does the Medium Matter? , 1999 .

[22]  Roger Hurwitz,et al.  Who Needs Politics? Who Needs People? The Ironies of Democracy in Cyberspace , 1999 .

[23]  D. Resnick,et al.  Politics on the Internet: The Normalization of Cyberspace , 1999 .

[24]  W. Dutton.  Society on the line: information politics in the digital age oxford university press , 1999 .

[25]  Jo Steyaert,et al.  Local Governments Online and the Role of the Resident , 2000 .

[26]  Charles Leadbeater,et al.  Living on thin air : the new economy , 2000 .

[27]  Erik-Hans Klijn,et al.  Politicians and Interactive Decision Making: Institutional Spoilsports or Playmakers , 2000 .

[28]  Robert D. Putnam,et al.  Bowling alone: the collapse and revival of American community , 2000, CSCW '00.

[29]  Andrew F Wood,et al.  Online Communication: Linking Technology, Identity, & Culture , 2001 .

[30]  M. Castells.  Die Internet-Galaxie , 2001 .

[31]  Manuel Castells,et al.  The Internet Galaxy: Reflections on the Internet, Business, and Society , 2001 .

[32]  John P. Robinson,et al.  Social Implications of the Internet , 2001 .

[33]  C. Stohl,et al.  Participatory Processes/Paradoxical Practices , 2001 .

[34]  Alon Peled,et al.  Centralization or Diffusion? , 2001 .

[35]  Javier Corrales,et al.  Democracy and the Internet: Allies or Adversaries? , 2002 .

[36]  Christopher May.  The Information Society: A Sceptical View , 2002 .

[37]  Merlyna Lim,et al.  Cyber-civic space in Indonesia: From panopticon to pandemonium? , 2002 .

[38]  B. Wellman,et al.  The Internet in everyday life , 2002 .

[39]  Zaheer Baber,et al.  'Sites' of resistance: alternative websites and state-society relations. , 2002, The British journal of sociology.

[40]  A. Chadwick.  Bringing E-Democracy Back In , 2003 .

[41]  Kaifeng Yang,et al.  Neoinstitutionalism and E-Government , 2003 .

[42]  Brian D. Loader.  The Governance of Cyberspace: Politics, Technology and Global Restructuring , 2003 .

[43]  J. Kampen,et al.  E-Democracy , 2003 .

[44]  D. Graber.  THE MEDIA AND DEMOCRACY: Beyond Myths and Stereotypes , 2003 .

[45]  Cynthia Hardy,et al.  Discourse and Power , 2004 .

[46]  Stewart Clegg,et al.  Some dare call it power , 2006 .