论文信息 - A SUPPORT FOR DESIGN OF USE IN CONSIDERATION OF USE PHASE

A SUPPORT FOR DESIGN OF USE IN CONSIDERATION OF USE PHASE

Users change design of products/ services in use phase to adapt to their own environment, based on a solution in pre-use phase. This adaptive design can contribute to great improvements in products/services. Thus, this study aims to encourage adaptation by customers through support for design in pre-use phase. We focus on co-design by users with support system for design and propose a methodology to support design in pre-use phase with the case of tourism service. With the supports, users can understand their requirement deeply and can design products/ services with some alternative solutions.

Jun Ota | Taiki Ogata | Satoshi Shimada | Yohei Kurata | Tatsunori Hara

[1] Paul E. Green,et al. Conjoint Analysis in Marketing: New Developments with Implications for Research and Practice , 1990 .

[2] N. D. Burns,et al. Implications of postponement for the supply chain , 2003 .

[3] Yohei Kurata. CT-Planner2: More Flexible and Interactive Assistance for Day Tour Planning , 2011, ENTER.

[4] John Cullen,et al. Democratizing Innovation , 2020, Encyclopedia of Creativity, Invention, Innovation and Entrepreneurship.

[5] Janet L. Kolodner,et al. The Roles of Adaptation in Case-Based Design , 1991, AAAI.

[6] Toomas Timpka,et al. Third generation participatory design in health informatics - Making user participation applicable to large-scale information system projects , 2008, J. Biomed. Informatics.

[7] A. Payne,et al. A Strategic Framework for Customer Relationship Management , 2005 .

[8] Stephen L. Vargo,et al. On value and value co-creation: A service systems and service logic perspective , 2008 .

[9] Ming-Lu Wu,et al. Quality function deployment: A literature review , 2002, Eur. J. Oper. Res..

[10] Daniel Robey,et al. User Involvement in Information System Development: A Conflict Model and Empirical Test , 1982 .

[11] Hideyoshi Yanagisawa,et al. Interactive Design Support System by Customer Evaluation and Genetic Evolution: Application to Eye Glass Frame , 2003, KES.