Information Overload and the Operational Commander

Abstract : Joint Vision 2010 envisions a future where improved information technology will enable operational commanders to accomplish a greater number of operational tasks more quickly. The inherent problem with processing larger volumes of data, faster, is the increased likelihood of the operational commander suffering from various degrees of information overload. Decision making paralysis occurs after an individual becomes information saturated. This phenomena is not unique to the military, and many clues for better information management can be found in the business world on Wall Street. A system for measuring information overload was developed by reviewing the environment in a command center, establishing the similarities between operational commanders and mutual fund managers, and analyzing fund manager information management techniques. Recommendations for reducing information overload in support of achieving the goals of Joint Vision 2010 were also derived.