Organisational communication and its relationships with job satisfaction and organisational commitment of primary school staff in Western Australia

AbstractThe aim of this study was to investigate the relationships between aspects of organisational communication and dimensions of job satisfaction and general organisational commitment. Participants were 358 staff members from 35 government primary schools in the state of Western Australia, who completed a survey comprising the Organisational Communication in Primary Schools Questionnaire, the Teacher Job Satisfaction Questionnaire and a five item general organisational commitment scale. Factor analyses established 13 aspects of job satisfaction and 9 dimensions of job satisfaction. Multiple regression analyses were used to investigate interrelationships. The findings suggest several aspects of organisational communication were related to job satisfaction and organisational commitment. This article concludes with implications for future research with regard to communication and for the maintenance of optimal levels of job satisfaction and commitment in schools.

[1]  Paula C. Morrow,et al.  Work commitment among salaried professionals , 1989 .

[2]  Del Siegle,et al.  Applying the Achievement Orientation Model to the Job Satisfaction of Teachers of the Gifted , 2014 .

[3]  Peter A. Youngs,et al.  Administrative Climate and Novices' Intent to Remain Teaching , 2012, The Elementary School Journal.

[4]  Mieke Brekelmans,et al.  Job satisfaction and teacher–student relationships across the teaching career: Four case studies , 2013 .

[5]  Judith Dwyer,et al.  The Business Communication Handbook , 1997 .

[6]  Jessaca K. Spybrook,et al.  Are Principal Background and School Processes Related to Teacher Job Satisfaction? A Multilevel Study Using Schools and Staffing Survey 2003-04 , 2012 .

[7]  Christina W. Stage Negotiating Organizational Communication Cultures in American Subsidiaries Doing Business in Thailand , 1999 .

[8]  Nathan D. Jones,et al.  The Role of School-Based Colleagues in Shaping the Commitment of Novice Special and General Education Teachers , 2013 .

[9]  L. Porter,et al.  The Measurement of Organizational Commitment. , 1979 .

[10]  Donald P. Rogers,et al.  Communication Climate, Job Satisfaction, and Organizational Commitment , 1988 .

[11]  Alf Crossman,et al.  Job Satisfaction of Secondary School Teachers , 2006 .

[12]  F. Herzberg One more time : How do you motivate your employees? , 1968 .

[13]  C. Stohl,et al.  Participatory Processes/Paradoxical Practices , 2001 .

[14]  John P. Meyer,et al.  A three-component conceptualization of organizational commitment , 1991 .

[15]  Ronnel B. King,et al.  Teachers’ Commitment and psychological well-being: implications of self-beliefs for teaching in Hong Kong , 2015 .

[16]  Thomas E. Becker,et al.  Employee commitment and motivation: a conceptual analysis and integrative model. , 2004, The Journal of applied psychology.

[17]  G. Hutcheson The Multivariate Social Scientist: Introductory Statistics Using Generalized Linear Models , 1999 .

[18]  Bryan S. Schaffer,et al.  Individual reactions to high involvement work processes: investigating the role of empowerment and perceived organizational support. , 2009, Journal of occupational health psychology.

[19]  L. Suganthi,et al.  The satisfaction of teachers with their supervisors’ interpersonal communication skills in relation to job burn-out and growth satisfaction in southern India , 2013 .

[20]  J. Trent Becoming a teacher: the identity construction experiences of beginning English language teachers in Hong Kong , 2012, The Australian Educational Researcher.

[21]  Christo Boshoff,et al.  Compensation, esteem valence and job performance: an empirical assessment of Alderfer's ERG theory , 2002 .

[22]  S. Gaertner Structural determinants of job satisfaction and organizational commitment in turnover models. , 1999 .

[23]  Rolph E. Anderson,et al.  Multivariate Data Analysis (7th ed. , 2009 .

[24]  Brenda Scott-Ladd,et al.  Causal inferences between participation in decision making, task attributes, work effort, rewards, job satisfaction and commitment , 2006 .

[25]  G. Kinman,et al.  Emotional labour, burnout and job satisfaction in UK teachers: the role of workplace social support , 2011 .

[26]  Charles R. Bantz,et al.  Understanding Organizations: Interpreting Organizational Communication Cultures , 1993 .

[27]  Catherine Scott,et al.  The Occupational Motivation, Satisfaction and Health of English School Teachers , 1999 .

[28]  G. Hutcheson The Multivariate Social Scientist , 1999 .

[29]  Pam Grossman,et al.  The Influence of School Administrators on Teacher Retention Decisions , 2011 .

[30]  A. Nir,et al.  The Importance of Teachers' Perceived Organizational Support to Job Satisfaction: What's Empowerment Got to Do with It?. , 2012 .

[31]  Helen F. Ladd Teachers’ Perceptions of Their Working Conditions , 2011 .

[32]  J. Long The dark side of mentoring , 1997 .

[33]  Thomas M. Smith,et al.  What Are the Effects of Induction and Mentoring on Beginning Teacher Turnover? , 2004 .

[34]  K. Miller Organizational Communication: Approaches and Processes , 2002 .

[35]  John De Nobile,et al.  Organizational communication and occupational stress in Australian Catholic primary schools , 2013 .

[36]  Steve Wilson Student Participation and School Culture: A Secondary School Case Study , 2002 .

[37]  J. McCormick,et al.  Organizational Communication and Job Satisfaction in Australian Catholic Primary Schools , 2008 .

[38]  Kusum Singh,et al.  Professional Support and Its Effects on Teachers' Commitment , 1998 .

[39]  Heungju Kim,et al.  Perceived Organizational Support, Job Satisfaction and Employee Performance: An Chinese Empirical Study , 2010 .

[40]  Y. Rosseel,et al.  The relationship between the perception of distributed leadership in secondary schools and teachers' and teacher leaders' job satisfaction and organizational commitment , 2009 .

[41]  D. P. Rogers The Development of a Measure of Perceived Communication Openness , 1987 .

[42]  Carol Camp Yeakey,et al.  Educational Administration, Theory, Research, and Practice Wayne K. Hoy and Cecil G. Miskel. New York: Random House, 1978 , 1979 .

[43]  J. Alexander,et al.  Leadership competencies for implementing planned organizational change , 2010 .

[44]  R. Chaplain,et al.  Stress and Job Satisfaction: a study of English primary school teachers , 1995 .

[45]  Geoffrey E. Mills,et al.  Educational Research: Competencies for Analysis and Application , 1995 .

[46]  Peter A. Youngs,et al.  Collegial Climate and Novice Teachers’ Intent to Remain Teaching , 2013, American Journal of Education.

[47]  Jiří Zounek,et al.  School Culture as an Object of Research. , 2005 .

[48]  Lloyd K. Bishop,et al.  Handbook of Tests and Measurement in Education and the Social Sciences , 1997 .

[49]  A. Somech,et al.  Antecedents and Consequences of Teacher Organizational and Professional Commitment , 2002 .

[50]  John D. Pettit,et al.  An Examination of Organizational Communication as a Moderator of the Relationship Between Job Performance and Job Satisfaction , 1997 .

[51]  John De Nobile,et al.  The directive communication of Australian primary school principals , 2015 .

[52]  Paulo Santiago,et al.  Teachers matter : Attracting, Developing and Retaining Effective Teachers , 2005 .

[53]  Linda Evans,et al.  Teacher Morale, Job Satisfaction and Motivation , 1998 .

[54]  Stacey L. Connaughton,et al.  The Impacts of Communication and Multiple Identifications on Intent to Leave , 1999 .

[55]  Gustav W. Friedrich,et al.  Organizational Socialization: Processes for New Communication Faculty , 1998 .

[56]  Paula C. Morrow,et al.  Managing Organizational Commitment: Insights from Longitudinal Research. , 2011 .