Usability of E-Learning Portal and How IT Affects Students' Attitude and Satisfaction, an Exploratory Study

This paper reports a result of an exploratory study on student’s attitude towards e-learning. The focus has been on the usability of Papirus, an e-learning system developed in one department of a big university, and how certain usability factors affect students’ attitude toward e-learning. An online survey has been conducted in which the respondents were the department students who attended courses that have been put up in Papirus. Eighty six complete responses have been collected and analyzed. Data was analyzed using Visual PLS. The result shows that ease of navigation has strong effect on perceived ease of use, which in turn affects user attitude and satisfaction. The same also applicable for effectiveness in which it affects perceived usefulness, which in turn affects user attitude and satisfaction. Discussion about the result is given.

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