Perceived Organizational Support and Turnover Intention: The Mediating Effects of Personal Sacrifice and Job Fit

ABSTRACT This study examines the mediating role of job fit on the relationship between perceived supervisor support (PSS) and perceived organizational support (POS), and the mediating role of personal sacrifice on the relationship between POS and turnover intention. We use structural equation modeling (SEM) with a data set consisting of a sample of 346 individuals in a manufacturing firm to test our proposed model of PSS, POS, and turnover intention. Consistent with prior literature, our hypothesized model confirms that PSS is a predictor of POS and that POS is a predictor of turnover intention. By testing two additional competing and theoretically derived nested models, our findings indicate that job fit partially mediates the relationship between PSS and POS, and that personal sacrifice partially mediates the relationship between POS and turnover intention. Our study is among the first to examine job fit and personal sacrifice as mediators within the POS-turnover intention model.

[1]  M. Mauss The gift : Forms and functions of exchange in Archaic Societies / Marcel Mauss , 2020 .

[2]  David G. Allen,et al.  The effects of perceived organizational support and perceived supervisor support on employee turnover , 2007 .

[3]  Kathleen Bentein,et al.  An examination of the role of perceived support and employee commitment in employee-customer encounters. , 2007, The Journal of applied psychology.

[4]  Robert Eisenberger,et al.  When supervisors feel supported: relationships with subordinates' perceived supervisor support, perceived organizational support, and performance. , 2006, The Journal of applied psychology.

[5]  R. Cropanzano,et al.  Social Exchange Theory: An Interdisciplinary Review , 2005 .

[6]  M. Taylor,et al.  Extending the Chain of Relationships Among Organizational Justice, Social Exchange, and Employee Reactions: The Role of Contract Violations , 2005 .

[7]  John P. Meyer,et al.  Side-bet theory and the three-component model of organizational commitment ☆ , 2004 .

[8]  Charles J. Kacmar,et al.  Perceived organizational support as a mediator of the relationship between politics perceptions and work outcomes. , 2003 .

[9]  Scott B. MacKenzie,et al.  Common method biases in behavioral research: a critical review of the literature and recommended remedies. , 2003, The Journal of applied psychology.

[10]  Maureen L. Ambrose,et al.  Organization structure as a moderator of the relationship between procedural justice, interactional justice, perceived organizational support, and supervisory trust. , 2003, The Journal of applied psychology.

[11]  L. Shore,et al.  The Role of Perceived Organizational Support and Supportive Human Resource Practices in the Turnover Process , 2003 .

[12]  R. Eisenberger,et al.  Perceived organizational support: a review of the literature. , 2002, The Journal of applied psychology.

[13]  John P. Meyer,et al.  AFFECTIVE, CONTINUANCE, AND NORMATIVE COMMITMENT TO THE ORGANIZATION: A META-ANALYSIS OF ANTECEDENTS, CORRELATES, AND CONSEQUENCES , 2002 .

[14]  R. Eisenberger,et al.  Perceived supervisor support: contributions to perceived organizational support and employee retention. , 2002, The Journal of applied psychology.

[15]  Chris J. Sablynski,et al.  WHY PEOPLE STAY: USING JOB EMBEDDEDNESS TO PREDICT VOLUNTARY TURNOVER , 2001 .

[16]  R. Eisenberger,et al.  Affective commitment to the organization: the contribution of perceived organizational support. , 2001, The Journal of applied psychology.

[17]  K. M. Kacmar,et al.  Discriminating among organizational politics, justice, and support , 2001 .

[18]  Zinta S. Byrne,et al.  Moral Virtues, Fairness Heuristics, Social Entities, and Other Denizens of Organizational Justice. , 2001 .

[19]  P. Lynch,et al.  Reciprocation of perceived organizational support. , 2001, The Journal of applied psychology.

[20]  P. Hom,et al.  A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium , 2000 .

[21]  Paul J. Kobulnicky,et al.  Commitment in the workplace: Theory, research and application , 1998 .

[22]  Steven Hutchison A Path Model of Perceived Organizational Support , 1997 .

[23]  R. Liden,et al.  Perceived Organizational Support And Leader-Member Exchange: A Social Exchange Perspective , 1997 .

[24]  Randall P. Settoon,et al.  Social Exchange in Organizations: Perceived Organizational Support, Leader-Member Exchange, and Employee Reciprocity , 1996 .

[25]  Thomas F. Reed,et al.  Contact with AIDS patients as a source of work-related distress: effects of organizational and social support. , 1993, Academy of Management journal. Academy of Management.

[26]  Fanny Caranikas-Walker,et al.  A meta-analytical structural equations analysis of a model of employee turnover. , 1992 .

[27]  P. Hom,et al.  Structural equations modeling test of a turnover theory: Cross-sectional and longitudinal analyses. , 1991 .

[28]  John P. Meyer,et al.  A three-component conceptualization of organizational commitment , 1991 .

[29]  John P. Meyer,et al.  The measurement and antecedents of affective, continuance and normative commitment to the organization , 1990 .

[30]  R. Eisenberger,et al.  Perceived Organizational Support and Employee Diligence, Commitment, and Innovation , 1990 .

[31]  Joseph A. Cote,et al.  Lack of method variance in self-reported affect and perceptions at work: Reality or artifact? , 1989 .

[32]  Janet L. Kottke,et al.  Measuring Perceived Supervisory and Organizational Support , 1988 .

[33]  James C. Anderson,et al.  STRUCTURAL EQUATION MODELING IN PRACTICE: A REVIEW AND RECOMMENDED TWO-STEP APPROACH , 1988 .

[34]  Robert C. Ford,et al.  Two (or more?) dimensions of organizational commitment: Reexamination of the affective and continuance commitment scales. , 1987 .

[35]  Arnon E. Reichers,et al.  A review and reconceptualization of organizational commitment. , 1985, Academy of management review. Academy of Management.

[36]  Harry Levinson,et al.  Reciprocation: The relationship between man and organization. , 1965 .

[37]  H. Becker Notes on the Concept of Commitment , 1960, American Journal of Sociology.

[38]  A. Gouldner THE NORM OF RECIPROCITY: A PRELIMINARY STATEMENT * , 1960 .

[39]  John E. Delery,et al.  AN ORGANIZATION-LEVEL ANALYSIS OF VOLUNTARY AND INVOLUNTARY TURNOVER , 2005 .

[40]  John P. Meyer,et al.  Testing the "Side-Bet Theory" of Organizational Commitment: Some Methodological Considerations , 1984 .

[41]  P. Blau Exchange and Power in Social Life , 1964 .